With our cat and dog boarding services in Rochester, our veterinary team will treat your pet like family and provide a home away from home while you are away.

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Home Away From Home

It can be stressful to leave your pet when you go out of town, especially if they are ill or recovering from a procedure. At Ridgemont Animal Hospital, we want to help put your mind at ease. 

We provide complete pet boarding services for all of our current patients, and medical boarding services for patients with conditions that standard boarding centers may not be equipped to accommodate. 

We offer a complimentary bath given to any dogs that have stayed with us two or more nights. Pick-up times are generally scheduled in the afternoon or evening, this allows ample time for pet to be dried and brushed before you pick them up.

Medical Boarding for Cats & Dogs, Rochester Vet

Dog Daycare Service

At Ridgemont Animal Hospital, we offer a daycare service for clients who need to have their dogs watched for the day, one to five times per week. While your dog is here, we will interact with them, play, and work on basic obedience. This service is for anyone who wishes to have a more well-behaved, socialized dog. It is also a great way to get your puppy started off on the right foot.

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Pet Boarding: A Typical Day


Each morning, the dogs venture outside to our outdoor run for fresh air before breakfast. While they are outside, their kennels are cleaned, disinfected, and stocked with fresh linens. 

Your dog will also have supervision throughout their entire stay with us – both during walks and while they rest. In the evening, dinner is served, and then we have one last walk before bedtime.

Individualized playtime and interaction with your pet are available for an additional fee.


With our cat boarding services, your cat will be fed according to your specifications and their requirements, to ensure their routine is the same as it is at home.

We provide daily one-on-one interaction with kitties including play, snuggles, and pets. Litter boxes are checked, cleaned, and disinfected periodically throughout the day.

Additionally, we refresh linens and clean your kitty's room daily. Our cat boarding area is separated from the dog area to ensure your kitty feels relaxed and safe while they stay with us.

Medical Boarding

Your pet will be supervised by our expert veterinarians and nurses, who will administer medications and watch over them closely. Any required medications will be administered to your pet on the same schedule they are used to at home.

Please note, pets with medical problems or advanced geriatrics in need of daily medical exams will be elevated to "Doctor Supervised boarding" status.  There is an additional fee for this service.

Boarding Requirements

We require that pets are current on all vaccinations and required lab work, please find our requirements for cats and dogs below.

  • Rabies vaccine
  • Distemper vaccine
  • Leukemia/Aids test
  • Negative stool sample
  • Rabies vaccine
  • Distemper vaccine
  • Kennel cough vaccine
  • Heartworm test
  • Negative stool sample

FAQs About Pet Boarding

We're serious animal lovers, and our whole team enjoys giving our patients all the attention and care they deserve while they're staying with us.

Read our FAQs for answers to our most frequently asked questions about pet boarding at Ridgemont Animal Hospital.

If you have further questions about boarding, please feel free to contact us!

  • What accommodations and amenities do you have?

    We've got everything your pet needs for a fun, recuperative, and safe stay, including the following accommodations and amenities:

    • Climate-controlled kennels
    • Well-lit and clean kennel areas
    • Comfy, cozy beds for each guest
    • Clean towels, blankets, and bowls
    • Exam by our licensed veterinary technician
    • Individual space for each pet
    • Separate boarding area for cats
    • Large fenced-in yard for individual exercise
    • Daily walks
    • Grooming
    • Ample daily playtime with staff
    • Personalized care for your pet
    • Special diet accommodations
    • Complimentary dog bath if boarding 2 or more days

    Our boarding facility is small enough to offer personalized attention.  Services like individualized interaction and playtime, minor grooming, and veterinary services can be done during your pet's stay for an additional fee.

  • Is there a limit to the number of pets I can board at a time?

    We have a large facility and are able to accommodate several animals at once, provided you give us sufficient notice.

    Depending on the circumstances, we may be able to board family members (canine/canine or feline/feline) together.

  • How much does pet boarding cost?

    Boarding fees vary based on the duration of the stay, the size of the pet, and special medical requirements. That said, our pricing is affordable and competitive, and we welcome you to contact us for a quote.

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  • What time should I drop off and pick up my pet?

    All pets must be dropped off or picked up during regular office hours. Reservations are recommended, especially for holidays and summer weekends. During these times, we recommend that you call 2-3 weeks in advance to increase the chance that a spot will be available.

    Pick-up times are generally scheduled in the afternoon because a complimentary bath is given to any dogs staying with us 2 or more nights.  This allows ample time for your pet to be dried and brushed before you pick them up.

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  • What should I pack for my pet?

    Food: We provide food for pets staying with us. However, please feel free to bring enough of your pet's regular food to last the duration of the stay.

    Medication: If your pet takes any medication, bring it along for our staff to administer.

    Toys: If your pet has a special toy or two, bring them along.

  • What if my pet needs to take medication?

    We will be glad to administer your pet's medications as usually taken while they are with us.

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  • Can I get updates about my pet during their stay?

    Yes, feel free to call us during your pet's stay for updates. If there is a problem, we will contact you via the emergency contact information you provide.

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  • How should I prepare for my pet's stay?

    Each animal is different. To prepare for your pet's stay with us, we'll take the following steps to ensure that we can meet their unique needs.

    Step 1: Contact us to get started

    Call us to book, and to discuss details about your pet and your boarding needs. A member of our team will be happy to coordinate your booking.

    Please note that, due to the nature of our accommodations, we do not accept unaltered dogs. Pets must be up to date with all vaccinations and free of fleas and ticks to stay at our facility.

    Step 2: Book a trial stay

    We want to be absolutely sure that we are a good fit for your pet before an extended stay. The trial stay consists of a full day of daycare where we can take the time to assess your pet's temperament and make sure they fit in with the pack.

    Step 3: Set your pet up for success

    On the day you drop your pet off with us, there are a few steps you can take to help reduce any stress your pet may feel.

    Spend some extra time with your pet beforehand, and make sure they get some vigorous exercise so that they are feeling calm. When you arrive at our facility, stay calm, cheerful and confident during the separation.

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  • What do you feed animals that don't have their own food?

    For pets that are not on a special diet, we can provide high-quality pet food that is appropriate for the size and breed of your pet. An additional fee may apply. 

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