It can be stressful to leave your pet when you go out of town, especially if they are ill or recovering from a procedure. At Ridgemont Animal Hospital, we want to help put your mind at ease.
We provide complete pet boarding services for all of our current patients, and medical boarding services for patients with conditions that standard boarding centers may not be equipped to accommodate.
We offer a complimentary bath given to any dogs that have stayed with us two or more nights. Pick-up times are generally scheduled in the afternoon or evening, this allows ample time for pet to be dried and brushed before you pick them up.
At Ridgemont Animal Hospital, we offer a daycare service for clients who need to have their dogs watched for the day, one to five times per week. While your dog is here, we will interact with them, play, and work on basic obedience. This service is for anyone who wishes to have a more well-behaved, socialized dog. It is also a great way to get your puppy started off on the right foot.
Each morning, the dogs venture outside to our outdoor run for fresh air before breakfast. While they are outside, their kennels are cleaned, disinfected, and stocked with fresh linens.
Your dog will also have supervision throughout their entire stay with us – both during walks and while they rest. In the evening, dinner is served, and then we have one last walk before bedtime.
Individualized playtime and interaction with your pet are available for an additional fee.
With our cat boarding services, your cat will be fed according to your specifications and their requirements, to ensure their routine is the same as it is at home.
We provide daily one-on-one interaction with kitties including play, snuggles, and pets. Litter boxes are checked, cleaned, and disinfected periodically throughout the day.
Additionally, we refresh linens and clean your kitty's room daily. Our cat boarding area is separated from the dog area to ensure your kitty feels relaxed and safe while they stay with us.
Your pet will be supervised by our expert veterinarians and nurses, who will administer medications and watch over them closely. Any required medications will be administered to your pet on the same schedule they are used to at home.
Please note, pets with medical problems or advanced geriatrics in need of daily medical exams will be elevated to "Doctor Supervised boarding" status. There is an additional fee for this service.
We require that pets are current on all vaccinations and required lab work, please find our requirements for cats and dogs below.
We're serious animal lovers, and our whole team enjoys giving our patients all the attention and care they deserve while they're staying with us.
Read our FAQs for answers to our most frequently asked questions about pet boarding at Ridgemont Animal Hospital.
If you have further questions about boarding, please feel free to contact us!
We've got everything your pet needs for a fun, recuperative, and safe stay, including the following accommodations and amenities:
Our boarding facility is small enough to offer personalized attention. Services like individualized interaction and playtime, minor grooming, and veterinary services can be done during your pet's stay for an additional fee.
We have a large facility and are able to accommodate several animals at once, provided you give us sufficient notice.
Depending on the circumstances, we may be able to board family members (canine/canine or feline/feline) together.
Boarding fees vary based on the duration of the stay, the size of the pet, and special medical requirements. That said, our pricing is affordable and competitive, and we welcome you to contact us for a quote.
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All pets must be dropped off or picked up during regular office hours. Reservations are recommended, especially for holidays and summer weekends. During these times, we recommend that you call 2-3 weeks in advance to increase the chance that a spot will be available.
Pick-up times are generally scheduled in the afternoon because a complimentary bath is given to any dogs staying with us 2 or more nights. This allows ample time for your pet to be dried and brushed before you pick them up.
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Food: We provide food for pets staying with us. However, please feel free to bring enough of your pet's regular food to last the duration of the stay.
Medication: If your pet takes any medication, bring it along for our staff to administer.
Toys: If your pet has a special toy or two, bring them along.
Each animal is different. To prepare for your pet's stay with us, we'll take the following steps to ensure that we can meet their unique needs.
Call us to book, and to discuss details about your pet and your boarding needs. A member of our team will be happy to coordinate your booking.
Please note that, due to the nature of our accommodations, we do not accept unaltered dogs. Pets must be up to date with all vaccinations and free of fleas and ticks to stay at our facility.
We want to be absolutely sure that we are a good fit for your pet before an extended stay. The trial stay consists of a full day of daycare where we can take the time to assess your pet's temperament and make sure they fit in with the pack.
On the day you drop your pet off with us, there are a few steps you can take to help reduce any stress your pet may feel.
Spend some extra time with your pet beforehand, and make sure they get some vigorous exercise so that they are feeling calm. When you arrive at our facility, stay calm, cheerful and confident during the separation.
Ridgemont Animal Hospital is accepting new patients! Our experienced vets are passionate about the health of Rochester companion animals. Get in touch today to book your pet's first appointment.